Our Plans – Hero Care Plan

Our Care Plan Packages

Choose Your Air Source Heat Pump Care Plan

Free

FREE Forever

Access To The HCP Portal
Remote System Monitoring
(If Installed)*
Free Portal Ticket Support*
10mins Free Limited Phone Support pcm*
Access To All HCP
Services
Annual Service £229.99
Labour Only £60.00 Per Hour
Callout Charge Only £95.00
Per Issue

Join Hero Care Plan As A Free Member Today

Join Free

Bronze

£4.99 per month

Access To The HCP Portal
Remote System Monitoring
(If Installed)
Free Portal Ticket Support
30mins Free
Priority Phone Support pcm
10% Discount
On HCP Services
Annual Service £206.99
Labour Only £54.00 Per Hour
Callout Charge Only £85.50
Per Issue

Entry Level Support For Your ASHP

Join Bronze

Silver

£19.99 per month

Access To The HCP Portal
Remote System Monitoring
(If Installed)
Free Portal Ticket Support
Unlimited Free Priority Phone Support
15% Discount
On HCP Services
Annual Service Included
Labour Only £51.00 Per Hour
Callout Charge Only £80.75
Per Issue

Your Annual Service, Taken Care Of.

Join Silver

Gold

£29.99 per month

Access To The HCP Portal
Remote System Monitoring
(If Installed)
Free Portal Ticket Support
Unlimited Free Priority Phone Support
20% Discount
On HCP Services
Annual Service Included
Unlimited Labour Included
Callout Charge Only £76.00
Per Issue

Giving You Piece of Mind. Only Pay Call-Out.

Join Gold

Platinum

£41.99 per month

Access To The HCP Portal
Remote System Monitoring
(Required)
Free Portal Ticket Support
Unlimited Free Priority Phone Support
25% Discount
On HCP Services
Annual Service Included
Unlimited Labour Included
Unlimited Free Callouts Included

Whatever Your System Needs - It's Here.

Join Platinum

Choose Your Ground Source Heat Pump Care Plan