We are Hero Care Plan
Looking After Renewable Technology Powering Homes, Businesses, Offices, Factories And Grid-Scale Renewable Generation Plant, Across The UK.
Pricing
Choose Your Air Source Heat Pump Care Plan
Free
FREE
- Access To The HCP Portal
- Remote System Monitoring
(If Installed)* - Free Portal Ticket Support*
- 10mins Free Limited Phone Support pcm*
- Access To All HCP
Services - Annual Service £229.99
- Labour Only £60.00 Per Hour
- Callout Charge Only £95.00
Per Issue
Bronze
£4.99
- Access To The HCP Portal
- Remote System Monitoring
(If Installed) - Free Portal Ticket Support
- 30mins Free
Priority Phone Support pcm - 10% Discount
On HCP Services - Annual Service £206.99
- Labour Only £54.00 Per Hour
- Callout Charge Only £85.50
Per Issue
Silver
£19.99
- Access To The HCP Portal
- Remote System Monitoring
(If Installed) - Free Portal Ticket Support
- Unlimited Free Priority Phone Support
- 15% Discount
On HCP Services - Annual Service Included
- Labour Only £51.00 Per Hour
- Callout Charge Only £80.75
Per Issue
Gold
£29.99
- Access To The HCP Portal
- Remote System Monitoring
(If Installed) - Free Portal Ticket Support
- Unlimited Free Priority Phone Support
- 20% Discount
On HCP Services - Annual Service Included
- Unlimited Labour Included
- Callout Charge Only £76.00
Per Issue
Platinum
£41.99
- Access To The HCP Portal
- Remote System Monitoring
(Required) - Free Portal Ticket Support
- Unlimited Free Priority Phone Support
- 25% Discount
On HCP Services - Annual Service Included
- Unlimited Labour Included
- Unlimited Free Callouts Included
Choose Your Ground Source Heat Pump Care Plan
Free
FREE
- Access To The HCP Portal
- Remote System Monitoring
(If Installed)* - Free Portal Ticket Support*
- 10mins Free Limited Phone Support pcm*
- Access To All HCP
Services - Annual Service £349.99
- Labour Only £60.00 Per Hour
- Callout Charge Only £95.00
Per Issue
Bronze
£4.99
- Access To The HCP Portal
- Remote System Monitoring
(If Installed) - Free Portal Ticket Support
- 30mins Free
Priority Phone Support pcm - 10% Discount
On HCP Services - Annual Service £314.99
- Labour Only £54.00 Per Hour
- Callout Charge Only £85.50
Per Issue
Silver
£29.99
- Access To The HCP Portal
- Remote System Monitoring
(If Installed) - Free Portal Ticket Support
- Unlimited Free Priority Phone Support
- 15% Discount
On HCP Services - Annual Service Included
- Labour Only £51.00 Per Hour
- Callout Charge Only £80.75
Per Issue
Gold
£49.99
- Access To The HCP Portal
- Remote System Monitoring
(If Installed) - Free Portal Ticket Support
- Unlimited Free Priority Phone Support
- 20% Discount
On HCP Services - Annual Service Included
- Unlimited Labour Included
- Callout Charge Only £76.00
Per Issue
Platinum
£61.99
- Access To The HCP Portal
- Remote System Monitoring
(Required) - Free Portal Ticket Support
- Unlimited Free Priority Phone Support
- 25% Discount
On HCP Services - Annual Service Included
- Unlimited Labour Included
- Unlimited Free Callouts Included
Biomass Hero Care Plan. Coming Soon
Solar PV Hero Care Plan. Coming Soon
Solar Thermal Hero Care Plan. Coming Soon
[1] Prices based upon a 5 year contract. Contract length can be changed before checkout
[2] All prices include VAT
* Free Hero Care Plan Membership: Optional Remote Monitoring Charge of £2.99pcm applies. Portal ticket and phone support is limited to advice only.