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Whatever Renewables You Have At Home
We Have A Care Plan For You.

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ANNUAL SERVICING

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BREAKDOWN?

Need A Repair?
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You’ll Be Back Up And Running In No Time.

Repairs

We are Hero Care Plan

Looking After Renewable Technology Powering Homes, Businesses, Offices, Factories And Grid-Scale Renewable Generation Plant, Across The UK.

Pricing

Choose Your Air Source Heat Pump Care Plan

Free

FREE Forever
  • Access To The HCP Portal
  • Remote System Monitoring
    (If Installed)*
  • Free Portal Ticket Support*
  • 10mins Free Limited Phone Support pcm*
  • Access To All HCP
    Services
  • Annual Service £229.99
  • Labour Only £60.00 Per Hour
  • Callout Charge Only £95.00
    Per Issue

Join Hero Care Plan As A Free Member Today

Join Free

Bronze

£4.99 per month
  • Access To The HCP Portal
  • Remote System Monitoring
    (If Installed)
  • Free Portal Ticket Support
  • 30mins Free
    Priority Phone Support pcm
  • 10% Discount
    On HCP Services
  • Annual Service £206.99
  • Labour Only £54.00 Per Hour
  • Callout Charge Only £85.50
    Per Issue

Entry Level Support For Your ASHP

Join Bronze

Silver

£19.99 per month
  • Access To The HCP Portal
  • Remote System Monitoring
    (If Installed)
  • Free Portal Ticket Support
  • Unlimited Free Priority Phone Support
  • 15% Discount
    On HCP Services
  • Annual Service Included
  • Labour Only £51.00 Per Hour
  • Callout Charge Only £80.75
    Per Issue

Your Annual Service, Taken Care Of.

Join Silver

Platinum

£41.99 per month
  • Access To The HCP Portal
  • Remote System Monitoring
    (Required)
  • Free Portal Ticket Support
  • Unlimited Free Priority Phone Support
  • 25% Discount
    On HCP Services
  • Annual Service Included
  • Unlimited Labour Included
  • Unlimited Free Callouts Included

Whatever Your System Needs - It's Here.

Join Platinum

Choose Your Ground Source Heat Pump Care Plan

Free

FREE Forever
  • Access To The HCP Portal
  • Remote System Monitoring
    (If Installed)*
  • Free Portal Ticket Support*
  • 10mins Free Limited Phone Support pcm*
  • Access To All HCP
    Services
  • Annual Service £349.99
  • Labour Only £60.00 Per Hour
  • Callout Charge Only £95.00
    Per Issue

Join Hero Care Plan As A Free Member Today

Join Free

Bronze

£4.99 per month
  • Access To The HCP Portal
  • Remote System Monitoring
    (If Installed)
  • Free Portal Ticket Support
  • 30mins Free
    Priority Phone Support pcm
  • 10% Discount
    On HCP Services
  • Annual Service £314.99
  • Labour Only £54.00 Per Hour
  • Callout Charge Only £85.50
    Per Issue

Entry Level Support For Your GSHP

Join Bronze

Silver

£29.99 per month
  • Access To The HCP Portal
  • Remote System Monitoring
    (If Installed)
  • Free Portal Ticket Support
  • Unlimited Free Priority Phone Support
  • 15% Discount
    On HCP Services
  • Annual Service Included
  • Labour Only £51.00 Per Hour
  • Callout Charge Only £80.75
    Per Issue

Your Annual Service, Taken Care Of.

Join Silver

Platinum

£61.99 per month
  • Access To The HCP Portal
  • Remote System Monitoring
    (Required)
  • Free Portal Ticket Support
  • Unlimited Free Priority Phone Support
  • 25% Discount
    On HCP Services
  • Annual Service Included
  • Unlimited Labour Included
  • Unlimited Free Callouts Included

Whatever Your System Needs - It's Here.

Join Platinum

Biomass Hero Care Plan. Coming Soon

Solar PV Hero Care Plan. Coming Soon

Solar Thermal Hero Care Plan. Coming Soon

[1] Prices based upon a 5 year contract. Contract length can be changed before checkout
[2] All prices include VAT
* Free Hero Care Plan Membership: Optional Remote Monitoring Charge of £2.99pcm applies. Portal ticket and phone support is limited to advice only.

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